HERRITECH VENTURES LTDDairy, vending and industrial systems

Home › Guides › RO systems

How to Choose a Water Treatment Company in Kenya

Herritech engineering teamUpdated 6 October 20264 min read

How to Choose a Water Treatment Company in Kenya
Pictured: H-TECH 1000 LPH industrial RO purifier.
Quick answer: Choose a water treatment company that tests your water first, gives a written design and quotation based on that test, keeps spare parts and technicians locally, offers a written warranty, and can show installations you can visit. Avoid anyone who recommends a machine before seeing a water test.
Key facts
  • Water test before any quote
  • Written design and itemised quote
  • Local technicians and spare parts
  • Warranty and service plan in writing
On this page
  1. Why the Company Matters as Much as the Machine
  2. 10 Checks Before You Pay
  3. Red Flags
  4. Systems by Customer Type
  5. About Herritech Ventures (H-TECH)
  6. Questions to Ask Any Supplier
  7. Frequently asked questions

Why the Company Matters as Much as the Machine

A treatment system runs every day for years. Filters, membranes and resin need servicing, and settings must match your water. A good supplier designs for your water and keeps it running; a poor one sells a box and disappears.

10 Checks Before You Pay

  1. Water test first. The design must start from a lab report: how to read a water test.
  2. Right technology. UF for low-salt water, softener for hardness, RO for salty or fluoride water: RO vs UF.
  3. Written design. Flow rate (LPH), storage, pre-treatment and expected output quality.
  4. Itemised quotation. Machine, installation, plumbing, electrical, delivery, VAT.
  5. Visible references. Installations you can visit or call.
  6. Local technicians. Who comes when it stops, and how fast?
  7. Spare parts in stock. Filters, membranes, pumps and controllers.
  8. Warranty in writing. What is covered and for how long.
  9. Service plan. Filter and membrane schedule with costs: replacement costs.
  10. Compliance help. For businesses: guidance on KEBS standards and county requirements.

Red Flags

Systems by Customer Type

CustomerTypical system
Home, officeUnder-sink UF or RO
Hard water home or hotelWater softener
Water businessUF or RO refill / vending station
Borehole, school, hospital, factoryPre-treatment + industrial RO

Current listed prices incl. VAT (updated 6 October 2026).

About Herritech Ventures (H-TECH)

Herritech Ventures designs, supplies and installs water treatment, vending and refill machines in Kenya, and services what it installs. Every quotation starts from your water source and capacity, and lists delivery, installation and warranty in writing.

Questions to Ask Any Supplier

Watch: RO purifiers and water ATMs

Water ATM, bottle rinser and RO water purifierVideo · 1:16 · Herritech Ventures on YouTube
H-TECH 500 LPH 3-in-1 RO vending machineVideo · 0:23 · Herritech Ventures on YouTube

Frequently asked questions

How do I choose a water treatment company in Kenya?

Pick one that tests your water first, designs in writing, has local technicians and parts, and gives a written warranty.

Do I need a water test before buying a purifier?

Yes. The test decides whether you need UF, a softener, iron removal or RO.

What should a water treatment quotation include?

Equipment, flow rate, pre-treatment, installation, plumbing, electrical, delivery, VAT and warranty.

How often does a water treatment system need servicing?

It depends on use and water; filters are changed more often than membranes. Ask for a written schedule.

Which water treatment machine is best for borehole water?

Usually pre-treatment plus RO, but only a water test confirms it.

↑ Back to top
Get quoteWhatsAppCall