How to Choose a Water Treatment Company in Kenya

- Water test before any quote
- Written design and itemised quote
- Local technicians and spare parts
- Warranty and service plan in writing
On this page
Why the Company Matters as Much as the Machine
A treatment system runs every day for years. Filters, membranes and resin need servicing, and settings must match your water. A good supplier designs for your water and keeps it running; a poor one sells a box and disappears.
10 Checks Before You Pay
- Water test first. The design must start from a lab report: how to read a water test.
- Right technology. UF for low-salt water, softener for hardness, RO for salty or fluoride water: RO vs UF.
- Written design. Flow rate (LPH), storage, pre-treatment and expected output quality.
- Itemised quotation. Machine, installation, plumbing, electrical, delivery, VAT.
- Visible references. Installations you can visit or call.
- Local technicians. Who comes when it stops, and how fast?
- Spare parts in stock. Filters, membranes, pumps and controllers.
- Warranty in writing. What is covered and for how long.
- Service plan. Filter and membrane schedule with costs: replacement costs.
- Compliance help. For businesses: guidance on KEBS standards and county requirements.
Red Flags
- Quotes a machine without a water test.
- No physical address or local phone support.
- Asks for full payment with no written scope.
- Promises "pure water from any source" with one small unit.
Systems by Customer Type
| Customer | Typical system |
|---|---|
| Home, office | Under-sink UF or RO |
| Hard water home or hotel | Water softener |
| Water business | UF or RO refill / vending station |
| Borehole, school, hospital, factory | Pre-treatment + industrial RO |
UF Under Counter System (5 Stage)KSh 17,000
RO Under counter system, with booster pumpKSh 35,000
1 T/H 0844 H-Tech Water Softener MachineKSh 60,400
H-Tech 3-in-1 Municipal UF 250LKSh 240,000
H-Tech 3-in-1 Borehole RO 500 LPHKSh 550,000
H-TECH 5000 LTRS/HR RO WATER PURIFIER [borehole water]KSh 3,200,000| Product | Price |
|---|---|
| UF Under Counter System (5 Stage) | KSh 17,000 |
| RO Under counter system, with booster pump | KSh 35,000 |
| 1 T/H 0844 H-Tech Water Softener Machine | KSh 60,400 |
| H-Tech 3-in-1 Municipal UF 250L | KSh 240,000 |
| H-Tech 3-in-1 Borehole RO 500 LPH | KSh 550,000 |
| H-TECH 5000 LTRS/HR RO WATER PURIFIER [borehole water] | KSh 3,200,000 |
Current listed prices incl. VAT (updated 6 October 2026).
About Herritech Ventures (H-TECH)
Herritech Ventures designs, supplies and installs water treatment, vending and refill machines in Kenya, and services what it installs. Every quotation starts from your water source and capacity, and lists delivery, installation and warranty in writing.
Questions to Ask Any Supplier
- What does my water test show, and what will the output be?
- What maintenance does it need, how often, and what does it cost?
- Where are your technicians and spare parts?
- What happens if output quality drops?
Watch: RO purifiers and water ATMs
Frequently asked questions
How do I choose a water treatment company in Kenya?
Pick one that tests your water first, designs in writing, has local technicians and parts, and gives a written warranty.
Do I need a water test before buying a purifier?
Yes. The test decides whether you need UF, a softener, iron removal or RO.
What should a water treatment quotation include?
Equipment, flow rate, pre-treatment, installation, plumbing, electrical, delivery, VAT and warranty.
How often does a water treatment system need servicing?
It depends on use and water; filters are changed more often than membranes. Ask for a written schedule.
Which water treatment machine is best for borehole water?
Usually pre-treatment plus RO, but only a water test confirms it.
