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How Water Softener Regeneration Works: Backwash, Brine, Rinse and Refill

Herritech engineering teamUpdated 10 November 20263 min read

How Water Softener Regeneration Works: Backwash, Brine, Rinse and Refill
Pictured: 1 T/H 0844 H-Tech Water Softener Machine and 3 T/H 1465 H-Tech Water Softener Machine.
Quick answer: A softener's resin swaps calcium and magnesium for sodium until it is full of hardness. Regeneration restores it: the valve backwashes the bed, draws brine from the salt tank through the resin, slow-rinses the brine through, fast-rinses to settle the bed, then refills the brine tank. Metered (volume) valves regenerate after a set amount of water and use less salt than time-clock valves. Set capacity from your hardness and resin volume. H-TECH softeners from KSh 60,400.
Key facts
  • Resin fills with hardness
  • Brine restores the resin
  • Metered beats time-clock
  • Set by hardness + resin volume
On this page
  1. The Five Regeneration Cycles
  2. Time-Clock vs Metered Regeneration
  3. How Often Should a Softener Regenerate?
  4. Softeners at H-TECH
  5. Troubleshooting
  6. Frequently asked questions

The Five Regeneration Cycles

CycleWhat happensWhy
1. BackwashWater flows up through the resin to drainLoosens the bed, flushes dirt
2. Brine drawBrine is sucked from the salt tank into the resinSodium pushes hardness off the resin
3. Slow rinseWater slowly pushes brine through the bedGives brine time to work, removes hardness
4. Fast rinseFast downflow to drainPacks the bed, rinses out salt
5. Brine refillWater returns to the salt tankMakes brine for next time

Time-Clock vs Metered Regeneration

Time-clockMetered (volume)
TriggersEvery set number of daysAfter a set volume of water
Salt useHigher when water use variesLower; regenerates only when needed
Best forSteady daily useHotels, laundries, boilers, homes with changing use

How Often Should a Softener Regenerate?

Capacity between regenerations ≈ resin capacity (from the maker, per litre of resin at your salt setting) ÷ water hardness. Harder water or more water use means more frequent regeneration. Test hardness first: see hard water signs and fixes and use the softener size and salt calculator.

Softeners at H-TECH

Current listed prices incl. VAT (updated 10 November 2026).

Troubleshooting

Keep the brine tank topped up with proper softener salt: see the brine tank and salt guide.

Frequently asked questions

How does water softener regeneration work?

The valve backwashes the resin, draws brine through it, rinses and refills the brine tank.

How long does softener regeneration take?

Typically from about one to two hours, depending on settings and size.

How often should a softener regenerate?

It depends on hardness, resin volume and water use; metered valves calculate it automatically.

Can I use water during regeneration?

Most single-tank softeners bypass hard water during regeneration, so it is usually scheduled at night.

Why is my softener not using salt?

Often a salt bridge, blocked injector or a faulty brine line.

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